Shipping policy

Shipping Policy

Thank you for shopping with Aenora!

At Aenora, every product is made to order — carefully printed, packed, and shipped with love.
This helps us reduce waste and ensure that every item you receive is freshly made, just for you.

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Order Processing Time

All orders are processed within 2–4 business days after payment is received.

Once your order is processed, you’ll receive a shipping confirmation email with tracking details.

Please note: During high-volume periods (such as sales or festivals), processing times may be slightly longer.

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Shipping Time & Delivery

Domestic (India): Orders typically arrive within 5–10 business days after dispatch.

International: Orders usually take 10–20 business days, depending on destination and customs clearance.

Delivery times may vary due to external factors such as courier delays, holidays, or local restrictions.

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Shipping Charges

Shipping rates are calculated at checkout based on your location and order weight.

We occasionally offer free shipping promotions — stay tuned for updates on our social channels and website banners.

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Delays & Lost Packages

If your order is delayed or hasn’t arrived within the expected time frame:

1. Check your tracking information first.

2. If there’s no update or it shows as “delivered” but you haven’t received it, contact us at info.aenora@gmail.com with your order number — we’ll help you resolve it promptly.

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Address Accuracy

Please double-check your shipping address at checkout.
We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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Questions?

We’re here to help!
Reach out to us at info.aenora@gmail.com for any shipping-related inquiries.